Privacy Policy

Information we collect

When you place an order or create an account, we collect your name, email address, shipping and billing address and phone number. When you browse our store, we collect basic information about your device and how you use the site, using cookies only if you allow them.

Payment information

Payments are handled by our secure payment provider. We never see or store your full card details.

How we use your information

• To process, ship and deliver your orders
• To send you order confirmations and shipping updates
• To answer your questions and handle returns
• To prevent fraud and keep our store secure
• To improve our website and products
• To send you news and offers, only if you have agreed to receive them

Who we share it with

We share only what is needed with the companies that help us run the store: our payment provider, our suppliers and shipping carriers who prepare and deliver your order, and our website and analytics services. We never sell your personal information.

Cookies

We use essential cookies to keep your cart and checkout working. Analytics cookies are used only if you accept them, and you can change your choice at any time using “Manage cookies” at the bottom of every page.

Your rights

You can ask us to see, correct or delete the personal information we hold about you, and you can unsubscribe from marketing emails at any time. Depending on where you live, including California, you may have additional rights under local privacy law. We do not sell or share personal information for targeted advertising.

How long we keep it

We keep order information for as long as we need it for our records and legal obligations, unless you ask us to delete it.

Children

Our store is not intended for children under 13, and we do not knowingly collect their information.

Contact us

Questions? Reach us any time through our contact page and we will reply within 1–2 business days. Contact AVENLO